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FAQ
Q1: Do you make customized products based on our design drawings?
A:Yes, we are a professional metal fabrication factory with an experienced engineering team to make custom products according to clients'drawings.
Q2: Will my drawing be safe after you get it?
A:Yes, we will not release your design to third party unless with your permission. And we can sign the NDA before you send the drawing.
Q3: What is the MOQ?
A: Usually we don't set MOQ, but the more, the cheaper. Besides, we are happy to make prototype or sample for clients to ensure quality standard.
Q4:Whether some samples can be provided?
A: Yes, We can supply the sample if we have ready parts in stock, but the customers have to pay the sample cost and the courier cost.
Q5: What is your terms of packing?
A: Generally, we pack our goods in neutral white boxes and brown cartons. If you have legally registered patent, we can pack the goods in your branded boxes after getting your authorization letters.
Q6: What is your terms of payment?
A: T/T 30% as deposit, and 70% before delivery. We'll show you the photos of the products and packages before you pay the balance.
Q7: How about your delivery time?
A: Generally, it will take 30 to 60 days after receiving your advance payment. The specific delivery time depends on the items and the quantity of your order